Privacy Policy

Welcome to thevixenfetishwear.com (referred to as “we,” “us,” or “The Vixen”). We are committed to protecting your privacy and personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit or make a purchase through our website.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you create an account, place an order, subscribe to our newsletter, or contact us. The types of information we may collect include:

  • Identity Information: Name, email address, phone number, shipping address, and billing address.
  • Transaction Information: Details about the products you purchase, custom sizing requests (for Custom Fit items), and your purchase history.
  • Payment Information: We do not store full credit card details; this information is securely processed by third-party payment providers (e.g., PayPal, bank payment gateways).
  • Technical Data: Your IP address, browser type, time zone settings, and details about how you use our website (via Cookies and similar tracking technologies).

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Fulfillment: To process, manufacture, ship, and deliver the goods you have ordered (especially for Made-to-Order and Custom Fit products).
  • Customer Service: To respond to your inquiries, answer questions, and provide support regarding your orders or products.
  • Marketing Communications: To send you newsletters, special offers, and information about new collections (only if you have opted-in to marketing communications).
  • Website Improvement: To analyze user trends and behavior to enhance your shopping experience and our website functionality.

3. Disclosure of Personal Information

We only disclose your personal information in the following circumstances:

  • Service Providers: We share necessary information with third parties who perform services on our behalf, such as:
    • Shipping and logistics companies (for delivery).
    • Payment processors (for transaction handling).
    • Marketing and analytics services (e.g., Google Analytics).
  • Legal Compliance: We may disclose your information if required by law or to respond to valid legal requests (e.g., search warrants, court orders).
  • Protecting Rights: To protect the rights, property, or safety of [Your Website Name], our customers, or others.

4. Data Security

We implement reasonable security measures (including technical, administrative, and physical measures) designed to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Request corrections to any inaccurate or incomplete information.
  • Right to Erasure: Request the deletion of your personal data from our records.
  • Right to Opt-Out of Marketing: Request to stop receiving marketing communications from us (you may unsubscribe at any time via the link in the email).

To exercise any of these rights, please contact us using the information provided in Section 7.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational or legal reasons. When we change the policy, we will revise the “Effective Date” at the top of the page.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at: